Click here for some general questions about our products.

Getting Started

Are you a first-time user and need a little help? We might have the answers for you right here.

Using BrainCheck

Click here for specific questions regarding our Sport, Memory, and Enterprise products.


Click here for guidance with technical issues you might have.

Can’t find what you’re looking for?

Whether you need help setting up, testing, or interpreting scores, we have you covered.
If you can’t find what you need, email us at, or call us at 888.416.0004 weekdays from 9 a.m. – 6 p.m. CST, and we’ll answer any question you have.

Contact support

DISCLAIMER: BrainCheck provides the Services for informational purposes only. THE SERVICES DO NOT CONTAIN OR CONSTITUTE, AND SHOULD NOT BE INTERPRETED AS, MEDICAL ADVICE OR OPINION. BrainCheck is not a medical professional, and BrainCheck does not provide medical services or render medical advice. The Services are not a substitute for the advice of a medical professional, and the information made available on or through the Services should not be relied upon when making medical decisions, or to diagnose or treat a medical or health condition. If you require medical advice or services, you should consult a medical professional. YOUR USE OF THE SERVICES DOES NOT CREATE A DOCTOR-PATIENT RELATIONSHIP BETWEEN YOU AND BRAINCHECK. Have a question that isn’t answered here? Try our BrainCheck Sport and BrainCheck Memory-specific support pages, or email us at