Billing for CPT codes 96136 and 96138—which cover psychological or neuropsychological test administration—doesn’t have to be complicated. But if you’ve ever faced claim denials, you know how frustrating vague or incomplete documentation can be.
Let’s break down the essentials for accurate billing—so you get reimbursed on the first try, without the stress.
This is not a box to check off—it’s central to providing medical necessity.
When payers review your documentation, they’re looking for clear rationale. Why was testing needed? What clinical concern or patient complaint justified the service?
Ask yourself:
Spell it out in your note. Provide a narrative that connects symptoms to the need for testing.
Example: “Patient reports memory difficulties interfering with work performance. Testing ordered to assess cognitive function and guide treatment planning.”
Pro Tip: When using the BrainCheck administrative interface, the structured documentation fields prompt you to include the reason for testing. This makes it easy to ensure you meet this requirement right from the start.
Even if your documentation is perfect, a mismatched diagnostic code can derail your claim.
Make sure your IDC-10 code:
Avoid these common pitfalls:
When in doubt, cross-reference the ICD-10 list from your Medicare MAC, or consult your billing team.
CPT codes 96136 and 96138 are time-based. If your note doesn’t support at least 16 minutes, your claim will be denied.
To meet this requirement, your documentation must:
Example: ““The time spent administering cognitive testing was 16 minutes including setting the patient up, creating the order, discussing cognitive testing, answering questions, administering the test / active testing time, ensuring best practices (i.e. no distractions), and uploading the results. This cognitive testing was administered by a technician.”
Use the Administration Interface Wisely: When you use the “Copy Documentation to Clipboard” feature from the administration section, it includes both the time data and administration in one step. This helps ensure your note contains everything needed to support the billed code.
Before you submit a claim for 96136/96138, ask yourself:
Accurate, detailed documentation isn’t just about compliance—it’s about getting paid for the care you provide. By using the built-in documentation tools in the administration interface, you’ll automatically include the critical details that support both medical necessity and time-based billing.
Let’s make denials a thing of the past—and get you paid faster.
Even with templates and tools, documentation can be tricky. If you’re ever unsure, our billing experts are ready to support you—from ICD-10 selection to full chart review.
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